Privacy Policy

1. Introduction

Nexus Living, located at 1428 Elmwood Avenue, Suite 700, Rochester, NY, 14607, USA, is dedicated to helping you achieve holistic wellness through innovative architectural design, personalized lifestyle recommendations, and engaging community content. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you interact with our website, use our services, or engage with our platform. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, and postal address when you fill out forms, subscribe to our newsletter, request a consultation, or participate in surveys. For personalized lifestyle recommendations or architectural consulting, we may also request details regarding your living environment, health goals, and preferences.
• Usage Data: We automatically collect information on how the service is accessed and used. This Usage Data may include your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
• Health and Wellness Data: With your explicit consent, for services like personalized lifestyle upgrades, we may collect data related to your wellness goals, activity levels, sleep patterns, and dietary preferences. This data is handled with the highest level of security and confidentiality.

3. How We Use Your Information

Nexus Living uses the collected data for various purposes:

• To provide and maintain our services, including daily health blog content, personalized product suggestions, and architectural consulting.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support and respond to your inquiries.
• To gather analysis or valuable information so that we can improve our services and user experience.
• To monitor the usage of our services.
• To detect, prevent, and address technical issues.
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about, unless you have opted not to receive such information.
• To personalize your experience and tailor content and recommendations based on your preferences and interactions.

4. How We Share Your Information

We value your privacy and only share your information in limited circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This includes payment processors for transactions and analytics providers for website optimization.
• Legal Requirements: Nexus Living may disclose your Personal Information in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of Nexus Living, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
• Business Transfers: If Nexus Living is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
• No Sale of Data: Nexus Living does not sell your personal data to any third parties for their marketing or commercial purposes.

5. Data Security Measures

The security of your data is paramount to us. We implement a variety of security measures, including physical, electronic, and procedural safeguards, to maintain the safety of your Personal Information. These measures include encrypting data in transit and at rest, access controls to restrict unauthorized personnel access, and regular security audits. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Data Rights

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• You also have the right to withdraw your consent at any time where Nexus Living relied on your consent to process your personal information.

To exercise any of these rights, please contact us at [email protected].

7. Use by Minors

Our service is not intended for individuals under the age of 18 ("Minors"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Minor has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from minors without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Significant changes will be communicated through prominently displayed notices on our website or directly via email, ensuring you are always aware of how your data is being handled.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone number: (585) 756-1189
• By mail: Nexus Living, 1428 Elmwood Avenue, Suite 700, Rochester, NY, 14607, USA